FAQ

What do the different wheel sizes mean?

Each of our three wheel sizes offer different benefits to the rider. In terms of performance, essentially the smaller the wheel the faster it accelerates. And the larger the wheel the higher the speed it can maintain. In terms of ride quality smaller wheels are very responsive and aid in how direct the steering can be. Larger wheels roll over small bumps and “chatter”, rather than falling into them, making for a smoother ride than a smaller wheel.

20” wheels have the obvious benefit of being small to decrease weight and storage space. They also offer fast and efficient acceleration off the mark. This aids in battery life in stop start conditions, as well reduces the input needed to get started.

24” wheels offer similar benefits to 20” wheels in terms of weight, storage size as well as acceleration of the mark. The small amount of acceleration lost in the larger wheel size is compensated for, by being able to hold a higher speed more comfortably and with less effort. The larger size wheel also offers a smoother ride if the terrain is rough.

26” wheels are not as fast off the mark as the smaller wheel sizes. What they do offer is a higher speed that can be maintained with less effort and less battery power. They also offer a smoother ride as the larger wheel size will roll over small bumps and holes.


Do I pay for extended warranty?

No you do not pay for extended warranty. This is offered free of charge if you register your bike through our website.


What is battery range and how is it measured?

The range of a battery is how far you can travel between charges. It is measured in amp hours (Ah). The higher the Ah the more range your battery has.


What affects the range of a battery?

There are a number of factors that affect the battery range, this includes rider and load weight, terrain, tyre pressure and the surface being ridden.